Privacy and Data Protection Policy

Last updated: May 15, 2025

At MenuFork.me, we are committed to protecting your privacy. This Policy explains how we collect, use, share, and protect your personal information when you use our restaurant management service.

1. Information We Collect

We collect different types of information to provide and improve our service:

1.1 Information You Provide to Us

Registration data: name, email address, phone number, company information.
Payment information: billing data, credit card information (processed by our payment providers).
Restaurant content: menus, prices, product images, inventory information.

1.2 Information Collected Automatically

Usage data: how you interact with our service, pages visited, features used.
Technical data: IP address, browser type, operating system version, regional settings.
Cookies and similar technologies: to analyze service usage and personalize the experience.

2. How We Use Your Information

We use the collected information for the following purposes:

To provide, operate, and maintain our service
To improve, personalize, and expand our service
To develop new products, services, and features
To process transactions and send related notifications
To communicate with you, including for customer service and updates
To prevent fraud and improve security
To comply with legal obligations

3. Legal Basis for Data Processing

Our processing of personal data is based on:

Contract performance: To provide you with the requested service.
Consent: When you have given us your explicit consent.
Legitimate interest: To improve our service and prevent fraud.
Legal compliance: When it is necessary to comply with the law.

4. Sharing Information with Third Parties

We may share your information in the following circumstances:

Service Providers: Companies that help us operate our service (hosting, payments, analytics).
Legal Compliance: When required by law or to protect our rights.
Business Transfer: In the event of a merger, acquisition, or sale of assets.
With Your Consent: For other purposes with your explicit authorization.

5. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We implement appropriate security measures for these transfers, including standard contractual clauses approved by the European Commission.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

Encryption of data in transit and at rest
Role-based access control
Periodic security reviews
Procedures for handling security incidents

7. Data Retention

We retain your personal data only for as long as necessary for the purposes described in this Policy, unless a longer retention period is required by law. The specific criteria include:

Account data: As long as your account is active or as needed to provide the service.
Transaction data: 7 years to comply with tax and legal obligations.
Usage data: Generally up to 2 years, unless used to improve the service.

8. Your Data Protection Rights

Under applicable law (such as GDPR), you have rights over your personal data:

Access: Request a copy of your personal data.
Rectification: Correct inaccurate or incomplete data.
Erasure: Request that we delete your data in certain circumstances.
Restriction: Limit the processing of your data.
Portability: Receive your data in a structured format.
Objection: Object to processing in certain cases.
Withdraw consent: When processing is based on your consent.

To exercise these rights, contact us at privacy@menufork.me. We may request information to verify your identity before responding.

9. Cookies and Similar Technologies

We use cookies and similar technologies to:

Authenticate users and maintain secure sessions
Remember preferences and settings
Analyze service usage to improve it
Personalize content and ads

You can manage cookie preferences through your browser settings.

10. Children's Privacy

Our service is not intended for children under 18. We do not knowingly collect personal information from minors. If we discover that we have collected such information, we will take steps to delete it.

11. Changes to this Policy

We may update this Policy from time to time. We will notify you of significant changes by posting the new Policy on our website and, in some cases, sending an email notice.

12. Contact

If you have questions about this Policy or our privacy practices, contact us at:

Data Protection Officer:
Email: ayuda@menufork.me

You also have the right to lodge a complaint with the relevant data protection authority.